GC Image User Forum

There is no direct way to set the same quantifier for multiple blobs. A workaround is copy and paste the quantifier in Blob Table one-by-one as below: Configure > Blob Table > add Quantifier (1) View > Blob Table > mouse click on the Quantifier cell of a blob > press Ctrl+V to paste If the blobs are...

For users of older versions, the previous work-from-home policy has already ended in June 2020. We recommended you to check out the v2020 trial version and upgrade to the latest version to continue receiving our work-from-home support. To get a free v2020 trial, please visit the trial pages of GC Im...

This is for GCxGC SimDist.

MS data binning settings do not affect importing raw data. Raw spectra should be imported from MassHunter as-is. You may want to check if Peak MS matches what you expected. Also, you may try to set to use Peak MS in Library Search settings . If none of the above works for you, please contact the sup...

The following bug caused by some property settings missing from version 2020r1 and 2020r1.1 installers was discovered. Processing - Blob Detection failed on chromatograms acquired with variable modulation or by non-comprehensive modes [I-965] Maintenance Package 2020R1.1.1 including the fix is now a...

GC Image and LC Image Version 2020R1.1 include critical bug fixes and improvements over previous 2020 releases. Improvements: Library Search - Support for the NIST20 Mass Spectral Library and Search Software Bug Fixes: Library Search - Some special characters in compound names were displayed incorre...

An early access to Version 1.1.0 Beta with multi-class support and new classification methods is available here.

We are pleased to provide early access to Investigator ML v1.1.0 Beta for public testing. This beta release includes new features and improvements mentioned above. The new features are considered stable but may have known problems that will be fixed in the final release. The plugin requires GC Image...

Which version of the software are you using?

If you have an old version, you may install the trial version and check if the same problem persists.

Version 1.0.2 is updated to be compatible with v2020 releases. For v2.9 releases, a compact version (1.0.1) can be downloaded and installed as follows: Download here: the compact plugin installer Unzip it using File Explorer or another application. Start Investigator. From the menu, select Tools > M...