Question: I keep getting an error message, "Fail to create reference rasterizer 3D Device. -D3DERR_NOAVAILABLE", when I try to open 3D view. What should I do?
Answer: GC Image uses OpenGL for its 3D graphics rendering. To solve the problem, you need to install the latest driver for your graphics card.
This problem mostly likely occurs if you have a graphics card with Intel chipset. As stated by Intel, "Graphics drivers that come with Microsoft Windows or that are downloaded from Windows Update typically do not support OpenGL." Please see here for details:
and download the driver as follows:
-> Go to http://downloadcenter.intel.com/Default.aspx?lang=eng
-> Select Graphics > Desktop > Graphics Controllers > Select your chipset
-> Download driver based on your version of Windows
-> Install new driver
Then the software can visualize the data in 3D view.
Ask or learn about how to use the software or troubleshoot problems
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